PRIVACY POLICY
Overview
The Fitness Cabaret Pty Ltd (ACN #) and its related bodies corporate (collectively, “The Fitness
Cabaret”, “we”, “our” or “us”) are committed to the protection of the privacy and rights of
individuals in relation to their personal information. This Privacy Policy describes how we collect,
hold, use and disclose personal information about individuals.
The Fitness Cabaret may update this Privacy Policy from time to time. The most current version will
be posted on The Fitness Cabaret website and will be effective from the date of posting.
Where we refer to the “Privacy Act” in this Policy we mean the Privacy Act 1988 (Cth).
What personal information do we collect and hold?
The types of personal information, current and historical, which we collect and hold include:
(a) name;
(b) contact details (e.g. address(es), email address(es), telephone number(s));
(c) identification details (e.g. date of birth, gender and government identifiers like ABN, drivers
licence number and passport number)
(d) financial details, including bank and credit card details;
(e) details of transactions, communications and activity relating to our products, services,
benefits and business;
(f) preferences, interests and opinions relevant to our business and operations;
(g) personal identifiers related to your access to or use of our services;
(h) other personal information you provide to us.
Important: We do not store full credit card numbers. Payments are processed through third-party
payment providers who handle card information in accordance with their own security and
compliance obligations.
Sensitive information
We do not ordinarily collect sensitive information (such as health information). If such information is
ever required (for example, to accommodate accessibility or safety needs), it will only be collected:
(a) With your consent; or
(b) Where permitted or required by law.
How We Collect Personal Information
The Fitness Cabaret collects personal information in a range of ways, often directly from you, but
sometimes in other ways. The ways we collect personal information include:
(a) through your access to and use of our websites, or when you email us;
(b) through the use of digital technologies as described further below;
(c) during conversations with you in person (including via telephone);
(d) when you complete an application, expression of interest form, pay a deposit, make a
booking or enter into an agreement or similar or related paperwork;
(e) when you enter into a competition, survey or promotion run or supported by the Fitness
Cabaret;
(f) when you subscribe to receive communications from us;
(g) When you contact us via email, phone, or social media;
(h) from business partners we collaborate with to conduct marketing and promotional activities;
(i) from publicly available information and databases;
(j) otherwise in the course of us providing you with a requested service or benefit; and
(k) when you have other dealings with us.
Why do we collect, hold, use and disclose your personal information?
General
The Fitness Cabaret collects, holds, uses and discloses personal information for a variety of different
purposes relating to our functions and activities, which include:
(a) to establish and maintain our relationship with you, and provide you with information to
enable you to remain in contact with The Fitness Cabaret;
(b) to assess and process an application, expression of interest form or booking form you may
make to us;
(c) to provide the products or services you have requested from us, and keep a record of them,
and process any payments you make to us;
(d) to administer our promotions and competitions;
(e) to respond to your enquiries;
(f) to process and respond to your complaints;
(g) to perform our internal and external administrative functions, including maintaining and
updating our records;
(h) to notify you of, and register you for, our events and promotions;
(i) to conduct surveys;
(j) to enable us to perform any duties we owe to you;
(k) to otherwise enable us to perform our business activities and functions;
(l) any other purposes described to you at or around the time of collection of the information;
(m) purposes to which you have provided your consent;
(n) to protect and enforce our legal rights and obtain professional advice;
(o) to comply with industry standards and our policies;
(p) to investigate, review, mitigate risks associated with, and inform you of, a data or other
security breach involving your personal information; and
(q) as required or authorised by law, or a court or tribunal order.
Who do we disclose your personal information to?
Only our authorised personnel have access to your data. We will never rent, trade or sell your email
address to anyone for any reason whatsoever.
How do we store and protect your personal information?
The Fitness Cabaret stores personal information in a combination of computer storage facilities,
paper-based files and other records, at our own premises.
In so doing, we have taken reasonable steps to protect your personal information from misuse,
interference and loss, and unauthorised access, modification or disclosure.
When we no longer need your personal information, we take reasonable steps to destroy or
permanently de-identify the information.
How you can access and correct your personal information
The Fitness Cabaret will take reasonable steps to make sure that the personal information we
collect, use or disclose is accurate, complete and up to date. If your personal details change, such as
your address or phone number, please contact us by email (at hello@thefitnesscabret.com) or at the
address detailed below.
At your request, The Fitness Cabaret will provide you with a copy of, or correct, any personal
information which we hold about you, unless an exception under the Privacy Act applies. We may
charge reasonable fees for retrieving this information, in which case we will inform you of the fee
and obtain your agreement to that fee before providing the information.
Digital Technologies
We and third parties may use digital technologies such as cookies, location services, web server logs
and web beacons in connection with The Fitness Cabaret’s websites and other online services. Some
of these technologies may operate without collecting or using any personal information. Please note
this Privacy Policy applies to our collection, use, disclosure and storage of personal information only.
The The Fitness Cabaret websites use cookies to track user traffic patterns and to better serve you
when you revisit a website. A cookie is a small data file that a website may write to your hard drive
when you visit it. A cookie file can contain information, such as a Session ID which the website uses
to track the pages you have visited. Other technologies we use include web beacons. We allow
cookies and other digital technologies to be used:
(a) so that your preferences for a particular site can be stored;
(b) to improve your browsing experience; and
(c) to help tailor advertising and promotions to you.
Information is also generated whenever a page is accessed on the The Fitness Cabaret website that
records information such as the time, date and specific page. We collect such information for
statistical and maintenance purposes that enables us to continually evaluate our websites’
performance.
In some cases, we and third parties may use cookies and other technologies in connection with The
Fitness Cabaret website and digital marketing initiatives, for example in relation to online
behavioural advertising, surveys and website analytics and email campaign tracking. The third party
technologies we may use from time to time include, but are not limited to Google Analytics, Google
AdSense, Google Tag Manager and Meta tracking. You can find more details about these
technologies, the data they collect and how you can opt out of certain conduct in the privacy policies
and other consumer-facing documentation for those technologies (e.g. via Google’s Ads Preferences
Manager). You may need to opt-out separately from each technology. The websites
youronlinechoices.com.au and optout.networkadvertising.org also allow you to opt-out of some
online behavioural advertising and provide further information about how online behavioural
advertising works. Your browser may also allow you to turn off or disable cookies and certain other
technologies. Please be aware, however, that if you turn off or disable these technologies, you may
not be able to experience the full functionality of our website and associated services.
How to contact us or make a complaint
If you have any questions about this Privacy Policy, if you wish to update information we hold about
you or if you wish to make a complaint about our collection, use or disclosure of your personal
information under this Privacy Policy, please contact:
The Fitness Cabaret
PO Box 3730
Marsfield 2122
Sydney, Australia
E-mail: hello@thefitnesscabret.com
We will promptly acknowledge and investigate any complaint about the way we manage personal
information.
The Fitness Cabaret will take reasonable steps to remedy any issues resulting from our failure to
comply with our privacy obligations. If our response to your complaint does not address your
concerns to your satisfaction, you may have the right to make a complaint to a competent regulator
(e.g. in Australia, the Office of the Australian Information Commissioner, whose website is located at
www.oaic.gov.au).
